Frequently Asked Questions

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1.How does the program work?

-We begin with a 1 on1 zoom or call, then medical intake reviewed by licensed providers to determine eligibility. Once approved medication is shipped directly to you. You are supported and coached along  the way.

2. Is this program medically supervised

-  Yes. All treatments are prescribed and monitored by licensed medical professionals.

 3.  Do you accept insurance?

We do accept FSA and HSA payment

We do offer payments thru AfterPay

-At this time, we operate on self-pay model to ensure faster access and transparent pricing .

4. What happens if I stop taking the medication? Will I gain the weight back?

--This is the most common fear. The reason many people regain weight is that they use the medication as a "crutch" without changing their underlying habits. At SBU Wellness, our coaching is designed to bridge that gap. We focus on nutrition, muscle preservation, and mindset shifts so that you have a solid foundation to maintain your results long-term, whether you stay on medication or eventually taper off.

5. How is SBU Wellness different from just getting a prescription online? 

--Most "online clinics" give you a script and a "good luck." We provide the missing piece: Human Support. You get a coach who has lost 144 lbs and knows the psychological hurdles of weight loss. Through our partnership with Asher Med, you get the best of both worlds—medical-grade treatment overseen by licensed providers, plus the personalized coaching and accountability you need to actually succeed.

6. I have a Lap-Band or have had previous weight loss surgery. Can I still use GLP-1s? 

--Yes, many of our clients use GLP-1 or peptide therapy as "adjunctive therapy" to jumpstart results after a previous surgery like the Lap-Band. However, safety is our priority. We work alongside the medical team at Asher Med to ensure your dosage and nutrition are carefully monitored to account for your physical restriction.

7. How soon will I see results, and what are the side effects? 

--While everyone’s body is different, many clients begin to feel the "quieting of food noise" within the first week. Common side effects like mild nausea or fatigue are usually temporary as your body adjusts. Our coaching includes specific strategies, like hydration protocols and protein-timing—to help minimize these symptoms so you can feel your best while the weight comes off.